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The Orthodontic Marketing Blog

4 Ways To Ensure A Successful Orthodontic Direct Marketing Campaign

Posted by Ben Ohanesian on Fri May 29, 2015 @ 03:11 PM

True or False? The success of an orthodontic direct mail campaign is based solely on its initiation. The answer is: FALSE.

Unfortunately, too many people that are "new to the world of marketing" believe that notion to be true.

metalmarious Mailbox

Just conducting a direct mail campaign is not enough to guarantee success. What many orthodontists don’t realize is that executing a successful direct marketing campaign is much more time consuming than they thought. This is not to say that they can’t work, but it takes much more than just mailing out your postcards and waiting for the phone to ring in your office. To get the most out of your mailing, there are many different steps that must be followed:

Use the right list. Not all lists are the same. Before you mail out your postcards, you need to make sure you are mailing to the right audience. Start by defining what you want from your mailing and go from there. The cost is always an important factor, but you should be wary of lists that are much less expensive than others. Most times, it makes sense to spend a little more on a better list that can generate results. Research the lead source and read the referrals and terms of agreement. Most companies offer a short-term trial period or some sort of opt-out agreement. Spending money on a list that doesn’t yield results is essentially throwing money out of the window.

• Presentation. Whenever you do any marketing, especially direct mailing, you should put yourself in the recipients' shoes. Before mailing, you should ask yourself what would make them want to read and interact with your postcard. You need your marketing piece to stand out from the others in that crowded mailbox. To do so, you need to be creative with your design and the message of your postcard. You need to have a piece that can easily relay your practice's message, how you can help them and how they can reach you. Most recipients will give your postcard a short glance. Bullet points and well-placed bold sentences work best. Your goal is to get them curious and interested enough to call immediately after opening.

• The Conversion Rate. A good conversion rate is anywhere from 1-3% of the total marketing pieces mailed. There will be some postcards that will not hit the mark, but that is to be expected. The natural inclination is try to turn every phone call you get immediately into an appointment. Prospective clients may sense your desperation and opt to choose someone else for their family's orthodontics needs. With every call you receive, your staff should have a short script, or even a list of basic questions you want answered in the initial phone call. The key is to find the client’s motivation and see what they want from your practice. It is very rare to get an appointment or consultation after the first phone call. You need to have some patience with your direct mail leads and work them like any other new prospect. Some would-be clients need to work with a sense of urgency, while others need some time to digest everything. Every call that you get must be placed into a database and followed up with as quickly as possible. Getting your phone to ring is not the goal, converting those calls to appointments is.

• Repetition is VITAL. If you are only going to send one round of postcards and expect your schedule to fill up, you will be disappointed with the results. Direct marketing is a numbers game. Before you start, you need to commit to mailing to your same list multiple times. Most recipients won’t respond to your postcard until possibly the fourth time you reach out to them. This means having the budget and patience to see the process through, regardless of any previous results. It is always better to send the same list multiple times than to keep switching from list to list and hoping for better results. Take your time to find THE target market that you like and dive in head first. Certainly, you can change the look and design of your subsequent mailings, but you can’t give up if you are not getting the initial results you desire. To give yourself the best chance for success, you should plan on a scheduled mailing campaign of at least four postcards.

Many, many orthodontists have had great success with direct mailing. Conversely, there are those who consider it a waste of time and money. In most cases, those folks have done things incorrectly along the way. Direct mailing shouldn’t be your only marketing piece, but rather one in a series of ways you plan to grow your orthodontic practice. Before you send out that first postcard mailing, you should make sure you have the best list and are willing to commit – regardless of the early returns. If you do this, you will find more success than you realized.

At GetOrthoCases, orthodontic practice marketing is what we do and ALL that we do.

Tags: orthodontic marketing, orthodontic direct marketing campaign, direct marketing, orthodontic practice, orthodontist, marketing, orthodontic practices

4 Benefits Of Blogging for Your Orthodontic Practice

Posted by Ben Ohanesian on Fri Mar 20, 2015 @ 09:53 AM

2 women online

Blogs are one of the best content marketing tools for today’s internet marketing strategies. The current online market is filled with consumers who want to research, learn, and get other opinions on products and services before they make a purchase. Blogs are a great way to share info in more detail for those who want to learn more, and provide a platform for clients to discuss the services you have provided for them.

Four Benefits of Blogging for Your Orthodontic Practice:

1. Develop your brand and showcase your expertise
An Orthodontic Practice Blog gives you the opportunity to show potential patients that you're an expert in the profession of orthodontics. In addition, your blog can illustrate how you provide not only exceptional orthodontic care, but also answers to commonly-asked questions and advice to families on how they should choose their orthodontic specialist.

Displaying your expertise as an orthodontic specialist will build trust and your blog will become a valid source of info for potential orthodontic patients in your area. Your blog will also build your practice’s credibility, giving you the opportunity to successfully compete with larger practices. The result of this blogging effort will be a positive online reputation for your orthodontic practice.

Blogging also provides a way to show your (and your staff’s) personal side, and explain your practice’s treatment philosophy. Allowing potential patients to get to know you and your staff personally increases the likelihood that these patients select your practice for their family’s orthodontic care.


2. Platform for customer service and community building
The comment tools on your blog page are a great place for your clients to provide positive feedback about your expertise and services. A way to get the conversation going is by asking a question or for their opinion. A simple, “what do you think about this topic” can be enough to get things moving. Your readers will build a community of followers and you will find they can become your greatest advocates and source of possible referrals.

It also gives the opportunity, in a controlled format, for clients to submit concerns and complaints for you to mitigate and resolve. It's far more beneficial for clients to leave feedback in a comment versus in public forums where it is more difficult to get it removed, or to work with a client to resolve their complaint.


3. Drives more traffic to your orthodontic website
Blogs are a shareable content that your readers can pass around in multiple social platforms, news sites, and more. You'll receive more visitors to your site and this will help your blog and your practice get exposed to new followers and leads which you can then convert into new orthodontic patient starts.

A simple call-to-action on each blog post will help with this conversion. A simple follow us button, a newsletter sign up, or a contact us link will lead the reader to become a loyal follower and a prospect for your orthodontic services.

91114 blog CTA box
4. Improves your SEO content and ranking
Search engines look for fresh and constantly-changing content on websites. The easiest way to do this is through active blog posts. This helps with your SEO as it tells them your website is actively maintained and they should be checking it frequently for updates. Each article provides an extra page for the search engines to index, which is important because websites with larger volumes of indexed pages enjoy higher quality scores with the search engines. Be sure you keep up with valid content that utilizes your keywords in each post, thus increasing the opportunities for your page to move higher on the search engine results.


Blogging for your orthodontic practice will turn your audience into prospective clients and lead to conversion of new orthodontic patient starts. Blogging should be done weekly for best results. If you can’t keep up with a weekly blog, a slower option would be a monthly blog post. Blogging can be tough for someone who isn't interested in writing. There are many service providers out there who will write weekly blogs for your orthodontic practice, which will save you time.

Now that you have read about the benefits of blogging for orthodontic practices, it's time get started on your own practice blog!

Tags: orthodontic marketing, blogging, orthodontic practice, orthodontic new starts, patient referrals, orthodontic practices

Benefits Of Blogging for YOUR Orthodontic Practice (Part 2)

Posted by Andy Zuch on Wed Sep 17, 2014 @ 12:42 PM

Yesterday, we posted Part 1 of a 2-Part article about the benefits of blogging for your orthodontic practice. Here is the rest of that article.

Just to recap; blogs are rapidly becoming one of the best content marketing tools for today’s internet marketing strategies. The current online market is filled with would-be consumers who want to research, learn, and read other people's reviews of products and services before they make a purchase. Blogs are a great way to share information in more detail for those people who want to learn more and provide a platform for clients to discuss the services you have provided for them.

Below are the last 2 Benefits of Blogging for Orthodontic Practices.

3. Drives more traffic to your orthodontic website


Blogs are a shareable content that your readers can pass around in multiple social platforms, news sites, and more. You will receive more visitors to your site and this will help your blog and your practice get exposed to new followers and leads which you can then convert into new orthodontic patient starts.


A simple call-to-action on each blog post will help with this conversion. Something such as a follow us button, a newsletter sign up, or a contact us link will lead the reader to become a loyal follower and a prospect for your orthodontic services.

 

orthodontic practice blogging

 


4. Improves your SEO content and ranking


Search engines look for fresh and constantly changing content on websites. The easiest way to do this is through active blog posts. This helps with your SEO as it tells them your website is actively maintained and they should be checking it frequently for updates. Each blog article provides an extra page for the search engines to index. This is important because websites with larger volumes of indexed pages enjoy higher quality scores with the search engines. Be sure you keep up with valid content that utilizes your keywords in each post, thus increasing the opportunities for your page to move higher on the search engine results.

To Summarize…


Blogging for your orthodontic practice will turn your audience into prospective clients and lead to conversion of new orthodontic patient starts. Blogging should be done weekly for best results; however, if you can’t keep up with a weekly blog, a slower option would be a monthly blog post. Blogging can be a tough task for someone who is not proficient or interested in writing. There are many service providers out there who will write weekly blogs for your orthodontic practice, which will save you time.

Now that you have read about the benefits of blogging for orthodontic practices, it's time get started on your own practice blog!

Tags: orthodontic marketing, blogging, orthodontic practice, orthodontic new starts, patient referrals, orthodontic practices

Benefits Of Blogging for YOUR Orthodontic Practice (Part 1)

Posted by Andy Zuch on Tue Sep 16, 2014 @ 03:08 PM

orthodontic practice blog

Blogs are becoming one of the greatest content marketing tools for today’s internet marketing strategies. The current online market is filled with consumers who want to research, learn, and get other people's opinions on products and services before they make a purchase. Blogs are a great way to share information in more detail for those people who want to learn more and provide a platform for clients to discuss the services you have provided for them.

Below are 4 Benefits of Blogging for Orthodontic Practices.


1. Developing your brand and showcasing your expertise
An Orthodontic Practice Blog gives you the opportunity to show potential patients that you are an expert in the profession of orthodontics. In addition, your blog can illustrate how you provide not only exceptional orthodontic care, but also answers to commonly-asked questions and advice to families on how they should choose their orthodontic specialist.

Displaying your expertise as an orthodontic specialist will build trust and your blog will become a trusted source of information for potential orthodontic patients in your area. Your blog will also build your practice’s credibility, giving you’re the opportunity to successfully compete with larger practices. The result of this blogging effort will be a positive online reputation for your orthodontic practice.

Blogging also provides a way to show your personal side (and your staff’s as well), and explain your practice’s treatment philosophy. Allowing potential patients to get to know you and your staff personally increases the likelihood that these patients select your practice for their family’s orthodontic care.


2. Platform for customer service and community building
The comment tools on your blog page are a great place for your clients to come together as a community and provide positive feedback about your expertise and services. A way to get the conversation going is by asking a question or for their opinion. A simple, “what do you think about this topic” can be enough to get things moving. Your readers will build a community of followers and you will find they can become your greatest advocates and source of possible referrals.


It also gives the opportunity, in a controlled location, for clients to submit concerns and complaints for you to mitigate and resolve. It is far more beneficial for clients to leave feedback in a comment versus in public forums where it is more difficult to get it removed or to work with a client to resolve their complaint.

 

Yes, we did say 4 Benefits...

Be sure to check tomorrow’s blog article for the other 2 blogging benefits!

 

To find out why your Practice Marketing Plan MUST include blogging, CLICK HERE.


Tags: orthodontic marketing, blogging, orthodontic practice, orthodontic new starts, patient referrals, orthodontic practices